General sales conditions


All our sales and services are subject to these general conditions, which prevail over all purchasing conditions, in the absence of specific express and written provisions agreed between the parties.
Any order for a product appearing in the online store of the Les Pipelettes à la Française site requires consultation and prior acceptance of these general conditions of sale.
The click to validate the order implies full acceptance of these.
This click has the value of “digital signature”.
You declare to have perfect knowledge of it.
The order confirmation will be worth signature and acceptance of the operations carried out.
Any order is not validated until it has been paid in full.

Retention of title

It is agreed between the parties that the transfer of ownership of the goods which are the subject of an invoice will only be effective upon payment of the price of these goods including taxes. (cf. Law No. 80 335 of 12 May 1980).
Payments are made online and are fully secure thanks to the Credit Agricole platform.

Delivery and return

The delivery time varies depending on the volume of orders. It is updated on the “delivery time” page, it is given as an indication and is in no way guaranteed.
The products can only be delivered to the delivery address indicated by the customer when ordering. In the event of error, omission or imprecision in the transmission of delivery information (name, floor, door code, etc.), Les Pipelettes a la française cannot be held responsible.
Products purchased on the site are delivered by La Poste Collissimo, UPS, Fedex, Chronopost. The transit time is usually 48 hours.
In the event of a delivery delay of more than 3 days, we advise you to contact our carriers to make sure that your package is not pending, then, if applicable, to notify us of the delay by email.
Pipelette a la française cannot be held responsible for a delay in delivery by the carrier or for the consequences of a late withdrawal of his package by the customer. In the event of non-withdrawal from the carrier or re-shipment of the package, no refund and no re-shipment will be made.
In addition, transport risks are the responsibility of the buyer from the time the package is taken over by the carrier. In the event of damage occurring during transport, a reasoned complaint must be made to the carrier within 3 days of delivery and a copy must be sent to Pipelette a la française.
Finally, due to the perishable nature of the products offered and according to Article L121-20-2 of the Consumer Code, the right of withdrawal is excluded. An unprepared order can be modified or canceled after agreement by email from Pipelettes a la Française. No refund will be issued but a credit note may be created.

Applicable law in the event of a dispute

These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.
In the event of sale to a legal person, any difference relating to the sale (price, GTC, products, etc.) will be subject to French law before the Commercial Court of the head office of Les Pipelettes à la Française, i.e. the commercial court of Cannes
For all disputes concerning our sales, the court of Cannes, FRANCE, will be the only competent even in the event of multiple defendant whatever the method of payment and the conditions of delivery.
We disclaim all liability in the event of an accident and / or material or bodily damage caused by one of our articles.
Intellectual property

All elements of the site are and remain the intellectual and exclusive property of Les Pipelettes a la Française. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software or visual.

Personal data

The Site and all of its components (logos, illustrations, texts, brands, trade names, etc.) are protected under intellectual property rights, whether or not they have been registered. , in accordance with French law.
Pipelettes à la française reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you. They are kept confidential by Les Pipelettes à la Française, which undertakes not to communicate them to a third party. However, they can be used to inform buyers of the various news concerning Les pipelettes à la Française.
In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

Legal Notice

Pipelettes a la française, SARL is registered under the number 892 166 117 00010 at the tribunal de commerce de Cannes and its internet host is OVH.

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